Address
304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Privacy Policy

At Lightning X Products, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from [https://thelightning-x-products.com/] .


1. Information We Collect

Personal Information
When you interact with our Site, we may collect the following types of personal information:

  • Contact Information: Name, email address, billing address, shipping address, and phone number.
  • Payment Information: Payment details, including credit card numbers and billing information (processed securely by third-party payment processors).
  • Account Information: Username, password, and other details related to your account.
  • Order Information: Information about your purchases, including product details, order numbers, and transaction history.

Non-Personal Information
We also collect non-personal information, including:

  • Device Information: IP address, browser type, operating system, and other details about the device you use to access our Site.
  • Usage Information: Details about how you navigate and interact with our Site, including pages viewed, time spent, and links clicked.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing, shipping, and customer service.
  • Improve and personalize your experience on our Site.
  • Communicate with you about your orders, products, services, and promotions.
  • Prevent and detect fraud, abuse, and security incidents.
  • Analyze usage trends to enhance our Site, services, and marketing efforts.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in operating our Site, processing payments, shipping orders, and providing customer support.
  • Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and protect our rights and safety.
  • Business Transfers: In the event of a merger, sale, or other transfer of assets, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties for marketing purposes.


4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Improve your browsing experience.
  • Recognize your preferences on future visits.
  • Analyze site traffic and usage.

You can adjust your browser settings to decline cookies, but this may affect your experience on our Site.


5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please understand that no internet transmission is completely secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Correct inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [contact email].


7. Children’s Privacy

Our Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.


8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically for any updates. Changes will be effective immediately upon posting the revised Privacy Policy on our Site.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]